FAQ
FREQUENTLY ASKED QUESTIONS
1. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can select your preferred payment method at checkout.
2. How long will it take to process my order?
Orders are typically processed within 2 to 5 business days. During peak seasons, processing times may be longer. You will receive a confirmation email with tracking information once your order is shipped.
3. What shipping options do you offer?
We offer standard and express shipping
Shipping costs and delivery times will vary based on your location and the method selected during checkout.
4. How can I track my order?
After your order has shipped, you will receive a confirmation email that includes a tracking number. You can use this number to track your shipment on the carrier’s website.
5. Do you ship internationally?
Yes, we ship internationally! Please be aware that you may be responsible for any customs duties or taxes that may apply upon delivery.
6. What is your return policy?
We strive to ensure you are satisfied with your purchase. However, due to hygiene and safety regulations, certain electronics may be non-returnable once opened. Please check our return policy for specific details.
7. What should I do if my order arrives damaged or is missing?
If your order is damaged or missing, please contact us within 7 days of receiving your shipment. We will work with you to resolve the issue as quickly as possible.
8. Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed and shipped, we may not be able to accommodate changes or cancellations.
9. Do you offer warranties on your products?
Most of our products come with a manufacturer’s warranty. Please refer to the product description for specific warranty details. If you have questions about a particular item, feel free to reach out to us.